Our Scope of Service
A clean, organised workplace promotes productivity, creates a positive first impression, and provides a healthier environment for employees and visitors. Our office cleaning services are tailored to your workplace, delivering consistent, high-quality results with a focus on presentation, hygiene, and attention to detail.
01. Reception & Common Areas
Maintain a professional first impression through detailed cleaning of reception areas, foyers, waiting rooms, corridors and shared spaces. Dusting, sanitising, vacuuming and mopping completed to a consistently high standard.
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02. Workstations & Office
Spaces Desks, meeting rooms, offices and shared workspaces are carefully cleaned and sanitised, including high-touch surfaces, telephones, door handles, light switches and office furniture to promote a healthier workplace.
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05. Floor Care & Surface Maintenance
Vacuuming of all carpeted areas and thorough mopping of hard flooring using appropriate cleaning solutions. Scheduled machine scrubbing, buffing or specialised floor treatments can also be incorporated into ongoing maintenance programs.
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06. Internal Glass & Touchpoint Sanitisation
Cleaning of internal glass partitions, doors and mirrors to a streak-free finish. Regular sanitisation of high-contact surfaces including entry points, lift buttons, handrails, switches and shared equipment.
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03. Kitchen & Break Areas
Comprehensive cleaning of staff kitchens, lunchrooms and breakout spaces, including benchtops, sinks, splashbacks, tables, microwaves, external appliance surfaces and cupboard fronts. Floors are vacuumed and mopped, leaving the area fresh and hygienic.
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07. Waste Management & Consumables
Collection and disposal of general waste and recycling, replacement of bin liners and maintaining waste stations in a clean and organised condition to support daily workplace operations.
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04. Amenities & Washrooms
Complete cleaning and sanitisation of toilets, basins, mirrors, partitions and fixtures using commercial-grade disinfectants. Consumables such as soap, toilet paper and paper towels are monitored and replenished where required.
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8. Quality Assurance & Site Inspections
Every service is supported by routine quality inspections, detailed checklists and ongoing communication with your nominated contact. Our proactive quality control process ensures consistently high standards across every visit.
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Complimentary Site Visit
No obligation Site inspection to understand your requirements
Quote within 24hrs
Ongoing Quality Assurance
We know your business works around the clock where time is crucial
Routine inspections and quality checks to maintain consistency
3-Step Service Process
01. Tailored Assessment & Quote
Every partnership begins with a complimentary site visit where we assess your facility, understand your requirements, and prepare a transparent proposal tailored to your exact scope of works. This ensures accurate pricing with no surprises.
Clean Made Simple in Three Steps
02. Professional Service Delivery
Our experienced cleaning team delivers your service in accordance with the agreed schedule and scope. Every clean is completed with attention to detail, consistency, and the highest professional standards.
03. Quality Assurance & Ongoing Partnership
We don’t simply complete the job and leave. Through routine quality assurance inspections, client check-ins, and ongoing performance reviews, we ensure our standards remain consistently high while continuously improving our service to meet your expectations.
HOW IT WORKS
Servicing Melbourne Wide
MK Facility Group proudly delivers professional commercial cleaning services across metropolitan Melbourne. From corporate offices and medical centres to schools, childcare facilities, industrial sites and commercial properties, our team is equipped to service businesses throughout the CBD, inner suburbs and surrounding metropolitan regions with reliable, high-quality cleaning solutions.
Common Questions..
We believe in complete transparency. Below are answers to some of the most common questions we receive about our office cleaning services. If you require further information, our team is always happy to assist.
01. How much does office cleaning cost?
Every workplace is different, which is why we provide tailored quotations based on your floor area, cleaning frequency, scope of works, building access, and preferred service times. Following a complimentary site visit, you’ll receive a detailed, transparent quotation within 24 hours.
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02. How do you ensure the quality of every clean?
Quality is maintained through regular management inspections, ongoing communication, and routine quality assurance reviews. Our goal is to deliver consistent results every visit—not just the first one.
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03. Are your cleaners trained and compliant?
Yes. Every cleaner working on behalf of MK Facility Group is required to meet our compliance standards, including relevant police checks where required, industry certifications, site-specific inductions, and Workplace Health & Safety procedures before commencing work.
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07. What types of offices do you clean?
We provide cleaning services for corporate offices, professional suites, medical and consulting offices, government workplaces, education facilities, shared workspaces, and commercial buildings throughout Melbourne.
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08. How often should an office be professionally cleaned?
Cleaning frequency depends on your workplace, staff numbers, visitor traffic, and industry requirements. We offer daily, weekly, fortnightly, and customised cleaning schedules to suit your business.
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09. Can cleaning be completed outside business hours?
Absolutely. We offer flexible scheduling, including evenings, early mornings, weekends, and public holidays to minimise disruption to your operations.
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04. Do you use subcontractors?
Where appropriate, we work with trusted subcontractors who are carefully selected and required to meet the same operational, safety, and quality standards as our internal team. Every cleaner is expected to uphold the MK Facility Group standard..
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10. What is included in an office cleaning service?
Every cleaning schedule is customised to your workplace. Services commonly include workstation cleaning, kitchens, amenities, reception areas, meeting rooms, floor care, waste removal, touchpoint disinfection, and shared spaces.
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05. Do I need to sign a long-term contract?
No. We believe our service quality should earn your ongoing business. We offer flexible service arrangements designed around your operational requirements.
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11. Do you provide a free site inspection?
Yes. We offer complimentary on-site inspections throughout Melbourne to understand your requirements, assess the scope of works, and provide an accurate, obligation-free quotation.
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06. Will I have the same cleaner every visit?
Yes. We aim to allocate a dedicated cleaner or consistent cleaning team to your site. This allows them to become familiar with your workplace, maintain consistency, and build a trusted working relationship with your business.
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Call us today for a no obligation complimentary site visit
We will send one of our professional staff at no cost to meet you and discuss how we can make a change in your work space
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